FAQ

Frequently Asked Questions

What is the Pink PDRN Overnight Wrapping Mask?

Our overnight wrapping mask is formulated with PDRN, caffeine, and niacinamide to help lock in moisture while you sleep, leaving skin looking hydrated, smooth, and refreshed by morning.

How do I use it?

Complete your nighttime skincare routine, then apply an even layer of the mask. Allow it to fully dry before going to sleep. In the morning, gently peel away the mask and continue with your normal skincare routine.

When should I apply it?

Apply the mask as the final step of your nighttime skincare routine.

Is it suitable for all skin types?

Everyone's skin is different. Check the ingredient list before use and consider patch testing first, especially if you have sensitive skin.

Can I track my order?

Yes. Once tracking information becomes available, you'll receive tracking details for your order.

What if my order arrives damaged or incorrect?

Contact Velora with your order number and photos of the issue, and we'll be happy to help.

How can I contact Velora?

Visit our Contact page and send us a message. We'll get back to you as soon as possible.

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